Return Policy
At Shabab Clinics, customer satisfaction is our top priority. We take pride in providing high-quality herbal products and ensuring that every order reaches you in perfect condition. If you encounter any issues with your order, please review our return policy below.
1. Eligibility for Returns
We accept returns only under the following conditions:
✅ The product received is damaged, defective, or incorrect.
✅ The return request is made within 3 days of delivery.
✅ The product is unused, in its original packaging, and has all labels intact.
🚫 Returns will NOT be accepted in the following cases:
❌ If the product has been used, opened, or partially consumed.
❌ If the product is returned without original packaging.
❌ If the return request is made after 3 days of delivery.
2. Return Process
To initiate a return, follow these steps:
1️⃣ Contact Our Support Team
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Call or WhatsApp us at 0331-4287032 OR
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Email us at [email protected]
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Provide your order number and clear photos/videos of the product issue.
2️⃣ Return Approval & Pickup
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Once approved, we will arrange pickup or guide you on returning the product.
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The product must be packed securely to avoid damage during return transit.
3️⃣ Refund or Replacement
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Once we receive the returned item, we will inspect it.
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If approved, you can choose between a replacement or a refund.
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Refunds will be processed within 7-14 business days via the original payment method or as store credit.
3. Exchange Policy
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We currently do not offer direct product exchanges. If you need a different item, please return the original and place a new order.
4. Cancellation Policy
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Orders can only be canceled before shipment. Once dispatched, cancellation is not possible.
5. Contact Us
📞 Phone/WhatsApp: 0331-4287032
📧 Email: [email protected]
📍 Address: Chanda Qila, Gujranwala, Pakistan
We appreciate your trust in Shabab Clinics and strive to provide you with the best herbal products and service. 🌿
